Psychosocial Services

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Application #	Client	Service	Concern	Risk	Case	Status	Actions
PS-20251225-00001 Dec 25, 2025	FU, LIYING 35 yrs old	Psychological Assessment Online (Video Call)	Depression	High Risk	Closed	For Medical Assessment
PS-20251224-00001 Dec 24, 2025	calianga, angelo 63 yrs old	Training Community-Based/Outreach	Anxiety	Critical	Open	For Verification

FOR NEW APPLICATION:

Barangay Certificate of Residency
Medical Certificate confirming client's Disability
1x1 ID Picture
Photocopy of Birth Certificate of PWD
Specimen Signature (White Background)

FOR RENEWAL:

Old PWD ID
Barangay Certificate of Residency
Medical Certificate confirming client's Disability
1x1 ID Picture
Photocopy of Birth Certificate of PWD
Specimen Signature (White Background)

FOR LOST ID:

Barangay Certificate of Residency
Medical Certificate confirming client's Disability
1x1 ID Picture
Photocopy of Birth Certificate of PWD
Affidavit of Loss
Specimen Signature (White Background)

Note: Must be 59 years old and below, Resident of Cagayan de Oro, Filipino Citizen

Requirements vary based on circumstance. Common requirements include:

Birth Certificate(s) of child/children
Marriage Certificate (if applicable)
CENOMAR - Certificate of No Marriage (for unmarried)
Sworn Affidavit declaring solo parental care
Affidavit of Barangay Official attesting residency
2pcs 1x1 ID Picture

Additional documents may be required based on: Death of Spouse, Abandonment, Legal Separation, Annulment, OFW Status, etc.

Birth Certificate or any valid ID showing date of birth
Barangay Certificate of Residency
2pcs 1x1 ID Picture (recent)
Proof of Filipino Citizenship

Note: Must be 60 years old and above, Resident of Cagayan de Oro

Certificate of Enrollment / Registration Form
Certificate of Grades (for continuing students)
Barangay Certificate of Residency
Valid ID of Student
Valid ID of Parent/Guardian
Proof of Family Income
1x1 ID Picture

Barangay Certification of being affected by disaster
Valid ID
Proof of Residency
Photos of damage (if applicable)

Valid ID
Referral Letter (if referred by agency/school)
Medical Records (if available)

Psychosocial Hotline: 0970-039-2709

Processing time varies by service. PWD and Senior Citizen IDs typically take 3-5 working days after complete submission of requirements. Solo Parent registration may take 5-10 working days for verification. Ang oras sa pag-proseso nagkalainlain depende sa serbisyo. Ang PWD ug Senior Citizen IDs kasagaran mokabat ug 3-5 ka adlaw human makompleto ang mga requirements. Ang Solo Parent registration mahimong mokabat ug 5-10 ka adlaw para sa verification.

All CSWD services and ID registrations are FREE of charge. Do not pay any fixers or unauthorized personnel. Ang tanan nga serbisyo sa CSWD ug pagparehistro sa ID LIBRE. Ayaw pagbayad sa bisan kinsa nga fixer o dili awtorisado nga tawo.

Yes! You can submit your initial application online through this portal. However, you will still need to visit the CSWD office or your district office for verification and to submit original documents. Oo! Pwede nimo i-submit ang imong inisyal nga aplikasyon online pinaagi niini nga portal. Apan, kinahanglan gihapon nimo bisitahon ang CSWD office o imong district office para sa verification ug pagsumite sa orihinal nga mga dokumento.

CSWD offices are open Monday to Friday, 8:00 AM to 5:00 PM. We are closed on weekends and holidays. Ang mga opisina sa CSWD bukas gikan Lunes hangtod Biyernes, 8:00 AM hangtod 5:00 PM. Sirado kami sa mga katapusan sa semana ug holiday.

You can check your application status using the "Check Status" feature on this website. Just enter your reference code and select the service type. You can also visit or call your district office. Pwede nimo i-check ang status sa imong aplikasyon gamit ang "Check Status" feature niini nga website. Isulod lang ang imong reference code ug pilia ang klase sa serbisyo. Pwede sab nimo bisitahon o tawagan ang imong district office.

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